Our Policies

We offer a 7-day easy exchange policy for your peace of mind.

If you receive a damaged or incorrect product, simply contact us within 7 days of delivery and we’ll arrange a quick replacement.

Your child’s safety and satisfaction is our priority.

We deliver across India with reliable logistics partners.

Orders are processed quickly and typically delivered within 5–7 business days.

You will receive tracking details once your order is shipped.

We take extra care in packaging every Fotus product to ensure it reaches you in perfect condition. However, in rare cases of transit damage, we’ve got you fully covered.

If your product arrives damaged or defective, please inform us within 48 hours of delivery by sharing clear photos or videos of the issue on the given contact details here.

Once verified, we will quickly arrange a replacement at no extra cost — no hidden charges, no hassle.

Your child’s safety and your satisfaction are extremely important to us, and we are committed to resolving such issues on priority.